So far, I have posted 4 causes to why I am homeless, each not being a single item that caused it, but together; they have brought me to this point. Here is cause #5 and the one that to me is the greatest reason and cause to my current situation.
Lack of respect and care for the product that certain companies put out is becoming a major issue in America. The first is UniBooks out of Georgia, which is owned by a foreign company; Pellman Industries.
UniBook was my main source for hard cove r bound books. A t first when I began to use them in late 2009, if a book arrived to us incorrectly, they were good about redoing it and sending it back to us done correct. What any company should do. However, something happened over a course of a year and their customer service and quality control went out the window. Ti was also at the worst possible time for us as we were at the height of book releases for the 2010 Holiday season.
UniBooks began to send us books that were literally falling apart, or printed backwards. After going back and forth for several months, I was left hold the bag, as they say. I had to refund c lose to 100 orders for books that I could not send out due to the poor quality I was receiving from UniBooks. This not only caused me to lose existing sales, but new sales as well. A long with finance charges from my credit card processor and NSF fees from my bank. They cost me to lose over $15,000 cash and a minimum of $25,000 in sales and without a doubt, upwards to $100,000 in future sales.
The next company was Baker & Taylor, a book distribution company that also seemed to have a problem its production and customer service. The losses from them were under $10,000.
Finally, Ginny’s printing in Austin, TX. My losses to their inability to print good and proper colored books cost me so far $45,000 plus the loss of one author.
These three companies alone are responsible for ¾ of my total bankruptcy debit. All of which I have more than enough legal grounds to sue and collect on if I had the funds to sue them. But, sadly as I have posted before, when you don’t have the money to pay for an attorney, you get screwed. Thus, I have suffered great harm as have my authors and artist have by these companies and by the greed and selfishness of attorney’s. The rich get richer and the poorer get poorer.
Life goes on…I go on.
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